Have questions? Look through our FAQs to see if we have already answered your questions.

Your Questions, Answered

  • We truly wish we could help everyone in need. Our resources are limited, but we are committed to assisting as many people as possible. If we are unable to assist, please get in touch with 211 or findhelp.org for other partners who may be able to assist.

  • We are called to accompany anyone in need, regardless of their faith, gender, race, or ethnicity. Additionally, we invite anyone with any background to work with us as a volunteer, or apply for a paid position on our team.

  • Catholic Charities was founded more than 100 years ago, established in 1917 by the Catholic Bishop of Chicago to meet human need through the Mission of Charity. We have been serving continuously ever since. Today, while we operate as a completely separate entity, the Archdiocese is our closest partner, aiding our work to partner with mission-driven people and organizations across Cook and Lake counties and to witness a message of mercy and hope to a world in need.

  • There are several ways to connect with our team, and we’re here to serve you in the way that best meets your needs.

    📞 Phone (Preferred First Step)
    256-963-9355
    Monday – Friday, 8:00 a.m. – 3:00 p.m.

    We kindly ask that you call us before coming to our physical location. Our intake process is completed by phone or online, and you will not receive additional services by arriving in person without contacting us first. Calling ahead helps us understand your needs, guide you through the next steps, and ensure your visit (if needed) is smooth and productive.

    📧 Email
    info@catholiccenterofconcernhsv.org

    📍 Physical Address
    1010 Church Street
    Huntsville, Alabama 35804
    (Please call before arriving.)

    📬 Mailing Address
    P.O. Box 745
    Huntsville, Alabama 35804

    Clothing Room Hours:
    Monday & Wednesday
    9:00 a.m. – 1:00 p.m.

    We look forward to serving you and want to make sure your experience with us is clear, efficient, and helpful. Reaching out first by phone allows us to care for you in the best possible way.

  • Catholic Charities has a rich history of engagement with dedicated volunteers. We partner with individuals, groups, and parishes each day to carry out our mission to serve and accompany those in need. Opportunities to have a meaningful, purposeful impact on the lives of others and to live faith out loud exist throughout Cook and Lake counties for individuals and groups with varying time commitments and focus areas.

    Visit our volunteer team online via: ccacofchicagovolunteer.com

    You can also reach out to our volunteer department via email to get involved:

    volunteer@catholiccharities.net

  • To determine the support you may be eligible for, we typically need proof of identity, income, and housing status.

    Specific documents may vary based on your situation, so please contact us, and we’ll guide you through exactly what’s needed.

    We will be proffesionally verifying the legitimacy of all documents to protect the generosity of our valued donors who make our services possible.

  • While Catholic Center of Concern does not operate our own shelters, we partner with organizations that provide safe, temporary housing. We can help connect you to a shelter or explore other housing options that fit your needs.

  • Though we cannot help you with hotel fees & Payments we may be able to assist with helping you find more stable, long-term housing. Please reach out to us for a personal assessment of your situation.