This assistance is intended for prescribed medications that are medically necessary to sustain life or prevent severe health complications. Examples may include medications for heart conditions, diabetes, seizures, or other critical diagnoses.

Each request is reviewed individually to determine eligibility.

All requests begin with our intake process.

Please call 256-963-9355 Monday–Friday, 8 a.m.–3 p.m. to speak with our team. We ask that you call before visiting our office so we can properly guide you through the next steps.

If your request moves forward, you may be asked to provide:

• A valid prescription from your physician

• A cost printout from the pharmacy

• Photo ID

• Proof of income

• Information about insurance or denial of coverage (if applicable)

Additional documentation may be required depending on your situation.

We are not a medical facility and cannot guarantee emergency or same-day assistance. If you are experiencing a medical emergency, please call 911 or seek immediate medical attention.

We encourage you to contact us as soon as possible if you anticipate difficulty obtaining critical medication.

If approved, payment is made directly to the pharmacy. We do not provide cash or reimbursements for medications already purchased.

Assistance is typically limited to a portion of the cost and depends on available funding

No. Assistance depends on eligibility, available funding, and review of your individual circumstances. Unfortunately, we cannot fulfill every request.

If we are unable to assist, we will try to provide referrals to other community resources when possible.