Get the Help You Need.

If you are here, you may be walking through a difficult time. Please know you are not alone. Everyone has seasons where they need some help to make it through.

At the Catholic Center of Concern Huntsville, we believe every person deserves to be treated with dignity, compassion, and respect. Our team is here to listen, understand your situation, and walk you through the next steps of our assistance process.

While resources are limited and assistance is not guaranteed, we are committed to serving our neighbors with care and clarity.

Take a deep breath. When you are ready, follow the steps below to begin.

Our process is simple and thoughtful. We believe that connecting with those we serve matters - therefore we do all intake of needs over the phone followed by in-person meetings.

We believe that when we work together, we can help you navigate your way out of this difficult season.

When we are taking requests over the phone.

We accept applications only by phone on the following days:

  • Monday – Wednesday

    • 9 am – 11 am

    • 1 pm – 3 pm

Note: Call volume can be very high. If you do not get through, please try again during the next intake period.

It is very important that you DO NOT arrive at our building without a previously scheduled appointment. We have an amazing team - but many are volunteers and we cannot serve walk-ups when our team has not planned for your arrival.

How to prepare before you call.

Having your information ready will help us serve you more efficiently.

Depending on the type of assistance, you may be asked for:

    • Photo ID

    • Lease agreement

    • Eviction notice or court paperwork (if applicable)

    • Proof of income or loss of income

    • Explanation of hardship

    • Current utility bill

    • Disconnect notice (if applicable)

    • Photo ID

    • Explanation of hardship

    • Prescription information

    • Pharmacy name and phone number

    • Cost of medication

    • Explanation of hardship

    • Photo ID

    • Social Security numbers (if available) for adults and children

    • Basic household information

What to expect when you call our team to request assistance.

An intake worker will ask you questions about your situation and household.

  • Please be as detailed as possible about your hardship (job loss, illness, reduced hours, unexpected expense, etc.).

  • Completing an application does not guarantee assistance; all approvals are based on funding availability and program guidelines.

  • If we are unable to assist, we will do our best to refer you to other community resources.

Give us a call during our telephone intake hours.

TAP TO CALL

256-963-9355

Online Applications Temporarily Paused

Due to high demand and limited funding across the nine North Alabama counties we serve,
online applications are temporarily suspended.

PLEASE NOTE THE FOLLOWING:

  • Rental Assistance: We are NOT accepting rental assistance requests through any channel, including phone, online, email, or walk-ins. Utilities applications used to request rental assistance will be automatically denied.

  • Utility Assistance: Applications are accepted by phone only during designated intake hours, subject to funding availability. Funding is not available in all counties, and submitting an application does not guarantee eligibility or assistance.

  • Existing Applications: Previously submitted applications remain under review. You will receive an email response within three weeks. Submission does not guarantee approval or funding.

  • Phone Messages: Please do not leave voicemails requesting financial assistance. These messages will not receive a response.

We appreciate your patience as we work to serve as many households as possible with our available resources.